HYDROXIVA

Warranty Coverage Plans

Standard Warranty

Standard Warranty

  • 2-year comprehensive coverage
  • Manufacturing defects protection
  • Material quality guarantee
  • Free replacement parts
75% Coverage
Premium Warranty

Premium Warranty

  • 5-year extended coverage
  • Accidental damage protection
  • Priority replacement service
  • Free shipping on warranty claims
90% Coverage
Lifetime Warranty

Lifetime Warranty

  • Unlimited lifetime coverage
  • Complete protection package
  • 24/7 premium support
  • One-day replacement service
100% Coverage

Warranty Claim Process

1. Register Your Product

Register your Hydroxiva product within 30 days of purchase to activate your warranty coverage. Registration requires your proof of purchase and product serial number.

Product registration ensures seamless warranty service when you need it.

2. Submit a Warranty Claim

If you experience any issues with your product, submit a warranty claim through our online portal or contact our customer service team. Provide detailed information about the problem and include photos if possible.

Most claims are processed within 24-48 hours.

3. Warranty Assessment

Our warranty team will assess your claim and determine the appropriate resolution based on your warranty coverage. We may request additional information or photos during this process.

Expert evaluation ensures the best solution for your specific case.

4. Warranty Resolution

Once approved, we'll proceed with the appropriate resolution - whether that's repair, replacement, or parts delivery. Premium and Lifetime warranty holders receive priority processing.

Track your warranty claim status online at any time.

Register Your Product

Warranty FAQs

Our warranty covers manufacturing defects, material quality issues, and functional performance problems. Premium and Lifetime warranties also include coverage for accidental damage and wear-and-tear issues.

Standard warranty claims are typically processed within 3-5 business days. Premium and Lifetime warranty holders receive expedited service with 24-48 hour processing times.

Yes, you can upgrade your warranty coverage within 90 days of purchase. Contact our customer service team to learn about available upgrade options for your specific product model.